How does Cedijob work?
Cedijob is the leading platform that connects individuals seeking freelance and household services with top-quality, pre-screened independent service professionals. Whether you need home cleaning, graphic designing, or furniture assembly, Cedijob offers a seamless 60-second booking process and secure payment system, making it the easiest and most convenient way to book services.
Ready to simplify how you get things done?
- Start by clicking on "Hire now".
- Select the service you want and provide a few details.
- Choose a suitable time for artisan jobs.
- For packaged service jobs, make a purchase.
- We'll review and confirm your booking.
- A service professional will attend to you.
Do I have to pay to request or post a job?
Cedijob does not charge for job posting or service requests. You only pay for the service provided.
Why can't I find a Pro?
When booking a task, you should see a list of Pros based on factors such as availability, work area, category, and price.
However, since Pros are independent contractors, they have the flexibility to set their own rates, schedules, and work areas. This means that depending on local demand, there may be times when Pros are not available.
If you cannot find any available Pros in your area, you may try checking other dates and times to see if any have availability on different days.
What's the cancellation policy?
If you cancel a confirmed task within 24 hours of its scheduled start time, you may be charged a one-hour cancellation fee based on the Pro's hourly rate. This policy is in place because Pros allocate their time and may turn down other work to assist you.
Cancellations are internally reviewed to determine if a fee is applicable. Rest assured, if the cancellation is the Pro's fault, you will not be charged the fee.
Are Pros licensed?
Pros come from various backgrounds, including young professionals and stay-at-home parents. They are independent contractors and not employed by Cedijob.
While Pros bring personal experience and expertise, they are not licensed professionals. According to our Terms of Service, Cedijob is a communications platform that connects clients and Pros. Cedijob does not offer licensed professional services.
If your task requires a license, please contact a professional service provider in that field.
Services Available
Our passionate network of professionals offers services across more than 100 categories, ranging from air conditioner installations to graphic designing to plumbing to cleaning. Browse through our service catalog and provide the job details and location, and we will do our best to match you with the right Pro.
How Pricing Works
Pricing varies among the professionals on our platform, as they are independent contractors with different levels of experience and skills. To ensure transparency, we inform you about the cost before you begin. The Cedijob commission accounts for 10-20% of the quoted amount. All quotes are non-negotiable, and by selecting a Pro, you agree to pay Cedijob the quoted base amount. Base amounts may change based on time and job demand.
For jobs requiring materials, you will receive a quote that lists the job cost and material cost. Quotes are monitored to ensure customers receive accurate material prices. A down payment for the cost of materials may be required when selecting your Pro.
Warranties & Guarantees
We are committed to ensuring that our Pros complete every job to your satisfaction. If a job is not completed according to the agreed-upon specifications, simply reply to the project conclusion email within 24 hours, and our job management team will work with the professional to address any outstanding issues. Please note that payment is released to the Pro 24 hours after job completion, so any complaints must be shared before this time.
In some cases, our professionals provide warranties for newly procured parts or completed jobs. The warranties are communicated when they share their quote, and you can review the details and duration of the warranty. If you experience a related problem during the warranty period, please let us know by replying to the payment confirmation email received after the job's completion. Our team will coordinate with the professional to fix the issue at the earliest mutually convenient date.
Cedijob cannot take responsibility for damage or loss caused by Cedijob Pros beyond the immediate scope of the project. By selecting a Pro, you are directly engaging them as an independent contractor.
Can I tip my Pro?
If you are satisfied with the service you received and would like to show appreciation to the Pro, we encourage you to rate and review them at the end of the service. If you choose to add a monetary tip, the amount is at your discretion. Please note that any tips paid directly to the Pro will not be considered as payment for any additional services or changes during your service. You will still receive another invoice from Cedijob for any pending and outstanding charges.
How do I get paid?
You can get paid by adding your Mobile Money account (MTN, Vodafone, and AirtelTigo). This is the account to which we will transfer your earnings or refunds.
What means of payment are available on Cedijob?
You can make payments with payment cards or wallets such as Apple Pay, Visa and MasterCard, as well as Mobile Money (MTN, Vodafone, and AirtelTigo).
Which countries does Cedijob support?
Currently, our support is exclusively available to freelancers and artisans residing in Ghana. Payment is facilitated for professionals who possess MOMO and bank accounts within Ghana.
Who is the parent company of Cedijob?
Spesuna Limited
What can I sell on Cedijob?
You can sell your digital services within any of the following categories: Programming & IT, Graphic design, Digital marketing, Writing & Translation, Video & Animation, Business, and Art & Lifestyle.
Who is the CEO of Cedijob?
Kwame Duodu
Can I deposit funds on Cedijob?
Certainly. You have the option to add funds to your Cedijob user account to facilitate payments for services and invoices.
Which payment service does Cedijob use?
Paystack
What is the typical duration for our job review process?
The duration of the job review process hinges on the number of pending jobs in our queue. Generally, it usually takes less than 10 to 15 minutes to complete a job review.
What is the typical timeframe for Cedijob to complete a service review?
The time it takes to review a service at Cedijob varies depending on the number of pending services in our queue. Typically, it takes less than 10 to 15 minutes to complete a service review.
Is Cedijob permitting international transactions from its clients?
Certainly. We welcome international transactions, provided the client has a MasterCard, Visa Card, or Apple Pay.
Is it possible to use Apple Pay wallet for payments on Cedijob?
Certainly. You can utilize your Apple Pay wallet for payments on Cedijob. The Pay with Apple option will become available when you initiate the payment process. Please be aware that this feature may only be accessible through a Safari browser or an Apple device.
In what currency does Cedijob make settlements to its users?
We exclusively settle users in New Ghana Cedis (GHS). While some users may observe various currencies depending on their location, it's important to note that all those currencies have been converted to Ghana Cedis. Therefore, when transferring any amount to users, we utilize Ghana Cedis as our primary currency.
